Question 1

What are the Hours of Operation?

Accepted Answer

We are available by phone Monday through Saturday, 9:00 AM to 5:00 PM. 
501.485.0158

Question 2

Where Are You Located?

Accepted Answer

At present, we do not have a storefront for clients. Our operations are based out of a storage facility located in Central AR.

Question 3

What Areas Does Chic Party Equipment + Photo Booth Rentals Service?

Accepted Answer

We service the entire metropolitan area and surrounding suburbs. If you are outside our standard delivery range, please contact us at 501.485.0158 for a custom delivery quote.

Question 4

What Type of Payment Do You Accept?

Accepted Answer

We accept major credit and debit cards through our secure online payment platform. Payment instructions will be included with your invoice.

Question 5

How Far in Advance Should I Book My Rentals?

Accepted Answer

We recommend booking your rentals at least 4-6 weeks in advance, especially during peak event seasons, to ensure availability of the equipment and services you need.

Question 6

What Happens if There is Inclement Weather on the Day of My Outdoor Event?

Accepted Answer

We understand that weather can be unpredictable. If severe weather is forecasted, contact us as soon as possible at 501.485.0158 to discuss rescheduling options.

Question 7

Is There a Minimum Order Requirement for Rental Items?

Accepted Answer

For small events, we offer a $75 Essential Bundle, which allows you to mix and match popular rental items such as chairs and tables for a simple, flat-rate setup.

Larger orders are priced per item and follow standard rental pricing. All rentals are designed to ensure proper preparation, handling, and post-event cleaning.

What If I Need More Items Than the Essential Bundle Allows?
If your rental needs exceed the Essential Bundle limits, your order will move to standard per-item pricing. The same minimum rental requirement applies to ensure consistent service.

Question 8

Are the Rentals Cleaned and Sanitized Before Delivery?

Accepted Answer

Yes, all equipment, including photo booth props and surfaces, are thoroughly cleaned and sanitized before each rental to ensure a safe and hygienic experience for all guests.

Question 9

Privacy Policy

Accepted Answer

Effective Date: 2.24.25

Chic Party Equipment + Photo Booth Rentals values your privacy. We collect and use personal information only to process bookings, respond to inquiries, and improve our services. Your information is never sold or shared with third parties, except as required by law or necessary for service fulfillment (e.g., payment processing).

We respect your privacy and will not share your personal information, including mobile data, with third parties for marketing purposes without your explicit consent. 
                                                             
Data Usage and Sharing Explanation
Data sharing is strictly limited to fulfilling our business services. We collect personal information such as name, email, and phone number to provide our services. This information may be shared with third-party service provider to facilitate our services.

Commitment to Data Protection                                           
 We do not share your personal information with external organizations without your consent. We have implemented security measures to prevent unauthorized access to your data.

Consumer Rights
Consumers have the right to opt out of our messaging campaigns at any time. To opt out, please reply 'STOP' to any of our messages or contact us directly at contact@chicpartyrentalslr.com.

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